Customers

Unlike many emergency notification service providers, W.A.R.N. customers enjoy the ability to choose from multiple solutions (with corresponding tools and features) depending upon each individual customers' needs, communication requirements, and budgets.

W.A.R.N. is the only provider in the United States offering customers separate and powerful call applications, across multiple distributed secure networks, utilizing multiple modules and applications. The result is greatly increased redundancy and capacity on demand for high volume or multiple event communication needs.

W.A.R.N. platforms are easy to implement and manage. W.A.R.N. uses common communication plans, CAP protocol, NIMS compliance measures, and easily connects with existing and legacy interoperable communications equipment, processes, and architectures.

W.A.R.N.'s hosted system environment offers on-board reporting, scaling, and flexibility; business continuity and communication planning, security, redundancy, accessibility, and language capabilities. W.A.R.N. customers are also given the option of managing incidents and events as a single system, or a unified command enterprise, linking operation and support units of public safety organizations and providing unified situational awareness.

Customer project implementation strives to be seamless and straight-forward:

  • Phase 1 consists of gap/issue analysis of client requirements and specifications.

  • Phase 2 consists of data migration, testing, and training.

  • Phase 3 is ongoing advancements to customers requiring additional build-outs including connecting to XML, VXML/eXML, Java or additional technologies that may be used for mass notification loudspeakers, in-building paging systems, call box technologies, and more.

24/7 W.A.R.N. Technical Support is available to all customers throughout the age of the contract.

W.A.R.N. services a wide range of customers, including: federal agencies, city, county, public safety and health agencies, k-12 schools, colleges and universities, hospitals, business and non-profits, building and property management, retail operations, and large enterprise organizations.

For specific case studies or additional information, feel free to contact W.A.R.N. directly.

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Robert Wheaton, MPH, CIH, Executive Director
Vanderbilt University - Environmental Health and Safety
Sustainability and Environmental Management Office
Nashville, Tennessee